Privacy Policy And Cookie Policy

WHO WE ARE

The Terran Order, is a multi-national, multi-gaming community with its roots in Planetside 2. TTRO has grown and expanded in the last few years into a community playing a diverse and vibrant assortment of games. While still retaining a major Planetside 2 presence as the largest active TR outfit on the Cobalt server, we have branched out into FPS, MoBA, MMO, RTS, table top, RPG and survival games to name just a few.

The Terran Order is an unincorporated association run entirely on a voluntary basis, it is run by our Founder and the Management Committee comprised of people from various EU and non-EU countries.

More detail on our Constitution and management structure can be found here.

If you have any questions or concerns at any time, please do not hesitate to contact us at info@ttro.co.uk

The Terran Order and our affiliates (“TTRO”, “us”, “our” or “we”) are dedicated to protecting the privacy rights of our users (“users” or “you”). This Privacy Policy (the “Policy”) describes the ways we collect, store, use, and manage the information, including personal information, that you provide or we collect in connection with our Website (collectively, the “Service”). Please note that the scope of this Policy is limited to information collected or received by TTRO through your use of the Service. TTRO is not responsible for the actions of third party people or companies, the content of their sites, the use of information you provide to the, or any products or services they may offer. Any link to those sites does not constitute our sponsorship of, or affiliation with, those people or companies.

By using the Service, you are expressing your agreement to this Policy and the processing of your data, including your personal information, in the manner provided in this Policy. If you do not agree to these terms, please do not use the Service.

INFORMATION COLLECTION AND USE

TTRO collects information as described below. Our primary goals in collecting and using information is to create your account, provide Services to you, to improve our Service, to contact you, to conduct research and to create reports for internal use. We store information on servers located in the UK, Italy, and France and may store information on servers and equipment in other countries.

TTRO’S SITE

While you are browsing the TTRO website, being ttro.co.uk (our “Website”), your computer’s operating system, Internet Protocol (“IP”) address, access times, browser type and language and referring web addresses may be logged automatically. We may use this information to monitor, develop, and analyze your use of the Service. In addition, we may ask you to submit and we may process data that is personal to you, including but not limited to your name, profile photo, gender, age or birthday, links to your profiles on social networking websites and other third party (gaming) sites, usernames and email  addresses. We may use this information to create a user profile and provide you with services. We may use your email address to contact you about your experience with our Website and notify you about TTRO news and promotions. Your gender and birthday may be used to analyze user trends and target certain promotions. If you no longer wish to receive these types of promotional materials, you may opt-out from receiving them at any time by emailing us at info@ttro.co.uk.

FORUMS/PRIVATE MESSAGES

Our website may offer publicly accessible blogs, private messages, or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blogs or forums, please contact us at info@ttro.co.uk. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

If you choose to use Facebook Connect to use our blogs or community forums, the information you provide is tied to your Facebook account. You will need to contact Facebook directly in order to request removal of personal information from our blog or community forum.

SOCIAL MEDIA (FEATURES) AND WIDGETS

Our Website may include Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our Website. These Features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these Features are governed by the privacy policy of the company providing it.

OTHER COLLECTION

We may also acquire information from you through your access and participation in message boards on the Service and/or your participation in surveys regarding the Service.

TRACKING TECHNOLOGIES

We and our outsourcing partners, affiliates, or analytics service providers use technologies such as cookies, beacons, scripts, and tags to identify a user’s computer/device and to “remember” things about your visit, such as your preferences or a username and password. Information contained in a cookie may be linked to your personal information, such as your user ID, for purposes such as improving the quality of our Services, tailoring recommendations to your interests, and making the Service easier to use. You can disable cookies at any time, although you may not be able to access or use features of the Service.

We may feature advertisements served by third parties that deliver cookies to your computer/device so the content you access and advertisements you see can be tracked. Since the third party advertising companies associate your computer/device with a number, they will be able to recognize your computer/device each time they send you an advertisement. These advertisers may use information about your visits to our Service and third party sites and applications in order to measure advertisement performance and to provide advertisements about goods and services of interest to you. This Policy does not apply to, and we are not responsible for the data collection practices of these third party advertisers, and we encourage you to check their privacy policies to learn more about their use of cookies and other technology.

THIRD PARTY SERVICES

Our services may contain third party tracking tools from our service providers, examples of which include Google Analytics and Adjust. Such third parties may use cookies, APIs, and SDKs in our services to enable them to collect and analyze user information on our behalf. The third parties may have access to information such as your device identifier, MAC address, IMEI, locale (specific information where a given language is spoken), geo-location information, and IP address for the purpose of providing their services under their respective privacy policies. Our privacy policy does not cover the use of tracking tools from third parties. We do not have access or control over these third parties.

HOW WE USE INFORMATION

We use information collected through our Service for purposes described in this Policy or disclosed to you in connection with our Service. For example, we may use your information to:

Disclosure of Your Information;

TTRO does not share your personal information except as approved by you or as described below:

With your consent, for example, when you agree to our sharing your information with other third parties for their own marketing purposes subject to their separate privacy policies.

If you no longer wish to allow us to share your information with third parties, please contact us at info@ttro.co.uk. If you no longer wish to receive such communications from third parties, please contact that third party directly.

TTRO may engage other companies and individuals to perform services on our behalf. Examples of these services include analyzing data and providing support.

These agents and service providers may have access to your personal information in connection with the performance of services for TTRO.

We may release your information as permitted by law, such as to comply with a subpoena or witness summons, or when we believe that release is appropriate to comply with the law; investigate fraud, respond to a government request, enforce or apply our rights; or protect the rights, property, and safety of us or our users, or others. This includes exchanging information with other companies and organizations for fraud protection.

We may share aggregate or anonymous information about you with advertisers, publishers, business partners, sponsors, and other third parties.

CHANGES TO THE POLICY

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice on our Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

SECURITY

TTRO takes reasonable measures to protect your information from unauthorized access or against loss, misuse or alteration by third parties.

Although we make good faith efforts to store the information collected on the Service in a secure operating environment that is not available to the public, we cannot guarantee the absolute security of that information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining access to this information. We do not warrant or represent that your information will be protected against, loss, misuse, or alteration by third parties. No method of transmission over the Internet, or method of electronic storage, is a hundred (100) percent secure, however. Therefore, we cannot guarantee  absolute security.

DATA RETENTION

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at info@ttro.co.uk. We will retain and use your information as necessary to comply with our legal obligations, resolved disputes, and enforce our agreements.

OUR POLICY REGARDING CHILDREN

We do not knowingly collect or solicit personal information from anyone under the age of sixteen (16) or knowingly allow such persons to use our Service. If you are under the age of sixteen (16), please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of sixteen (16) may provide any personal information. In the event that we learn that we have collected personal information from a child under the age of sixteen (16), we will delete that information as quickly as possible.

OPTING OUT OF MARKETING

You may opt-out of receiving promotional emails from us by following the instructions in those emails to unsubscribe, or by emailing info@ttro.co.uk. If you opt-out, we will still send you non-promotional emails, such as emails about your accounts or our ongoing business relations.

INTERNATIONAL TRANSFER

We may transfer information that we collect about you to affiliates, or other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Please note that these countries and jurisdictions may not have the same data protection laws as your own jurisdiction, and we take steps to ensure adequate safeguards are in place to enable transfer of information within the European Union and to the United States of America and elsewhere and the use and disclosure of information about you, including personal information, as described in this Policy.

CONTACT INFORMATION

If you have any questions about this Policy, please contact us at info@ttro.co.uk.